• Quality Focus – Highest quality data and service is our product and every employee is responsible for its quality.
  
  
• Customer partnership – We are a customer-driven business and view customers as partners. We actively seek their feedback and make decisions with the customer in mind. We communicate often, openly, and professionally with our customers. We measure customer satisfaction and attempt to constantly improve their satisfaction.
  
  
• Employees - Our success depends on every employee’s integrity, initiative, creativity and competence. Employees treat each other with dignity and respect.
  
  
• Internal Communication – Open and dynamic dialogue is encouraged and every employee should always feel comfortable speaking their mind, within our framework of dignity and respect.
  
  
• Life Balance - Our dedicated employees recognize that during peak seasons, additional commitment is necessary. The company recognizes this by providing greater flexibility during non-peak seasons.
  
  
• Responsible conduct - We conduct business in an ethical manner that supports our long-term presence in the marketplace.
  
  
• Continuous improvement - We strive for continuous process and productivity improvement in order to create a better, faster and more efficient company. We will consider any change that might improve quality and productivity.
  
  
• Financial Performance - We understand that our success is ultimately measured by profitability. Robust profitability is required in order to provide resources for technological investment, expansion, and for the viability of our business.
  
  
• Fact-Driven Decisions – When making decisions, we maximize the use of factual information and minimize the use of emotion and precedence.
  

Every employee of INFO-PRO Mortgage Services Corporation is expected to understand and use these values as a foundation for professional decision making. Each employee is required to carry with them a copy of these values and we encourage you to discuss them with our employees at any time.